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We're currently seeing payment orchestration routing all transactions over $500 to Worldpay, which is experiencing 85% decline rates. We've identified the cause and are working on a fix. [dogfooding]
Posted Sep 03, 2025 - 20:42 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 03, 2025 - 20:42 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 31, 2025 - 03:03 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 31, 2025 - 03:02 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 28, 2025 - 19:33 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 28, 2025 - 18:11 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 26, 2025 - 22:02 UTC
Identified
We're currently seeing payment orchestration routing all transactions over $500 to Worldpay, which is experiencing 85% decline rates. We've identified the cause and are working on a fix.
Posted Aug 26, 2025 - 22:01 UTC
Investigating
We're currently investigating payment orchestration routing issues where transactions over $500 are being incorrectly routed to Worldpay, which is experiencing high decline rates. As of now, this is impacting high-value transaction processing. We're continuing to investigate and will provide updates as we learn more.